Shipping and Delivery

Effective Date: 05/09/2023

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Shipping Information

At PetBuddyCentral, we aim to provide a convenient and reliable shopping experience for all our customers. We want you to be aware of how our shipping and delivery process works.

 

Product Sourcing

All the products listed on our website are managed by our dropshipping integration partner, Modalyst. This means that the products are sourced and shipped directly by Modalyst and their network of suppliers. Please note that shipping times, methods, and policies may vary depending on the product and its supplier.

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Shipping Times

Shipping times for each product may vary, and they are typically specified on the product page. It's important to note that different suppliers and products may have different processing and shipping times. We recommend reviewing the specific shipping information provided for each product.

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Order Tracking

For products that offer tracking information, we will provide you with the relevant tracking details so you can monitor the progress of your order. However, not all products may have tracking available.

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Delivery Address

Please ensure that you provide the correct and complete delivery address when placing your order. We will not be responsible for items that are lost or delayed due to inaccurate shipping information.

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Delivery Issues

If you encounter any issues with the delivery of your order, please contact our customer support team at [Insert Contact Information]. We will work with Modalyst and their suppliers to address any problems and find a suitable resolution.

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International Shipping

Some of the products on our website may be available for international shipping. If you are ordering from outside our primary shipping regions, please check the product details for specific international shipping information.

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Customs and Duties

Customers are responsible for any customs and import duties that may be applied when the shipment reaches its destination. These duties are beyond our control, and we recommend checking with your local customs authorities for information on potential charges.

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Thank you for choosing PetBuddyCentral, where pet love meets expert care.