Terms and Conditions for PetBuddyCentral
How do we collect information?
Effective Date: October 6, 2025
Important Disclaimer
This website is owned and operated by P.B.C. PET BUDDY LLP. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors premium and affordable pet products, a booking platform for at-home pet services (like grooming, training, etc.), and an online community for pet lovers. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
Who Can Use Our Website
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Key Commercial Terms
When buying an item or booking a service, you agree that: (i) you are responsible for reading the full item/service listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item or service when you commit to buy it and you complete the check-out payment process.
The prices we charge for our products and services are listed on the website. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur. Additional information about pricing and taxes is available on the payments page.
Retention of Right to Change Offering
We may, without prior notice, change the services or products; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Ownership of Intellectual Property, Copyrights, and Logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of P.B.C. PET BUDDY LLP. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
You recognize and agree that by uploading any content (including images, text, etc.) to our community section, you confirm that you own all the relevant rights or have received the appropriate license to upload the content. You agree and consent that the uploaded content may be publicly displayed on the website.
Right to Suspend or Cancel User Account
We may permanently or temporarily terminate or suspend your access to the service (especially the community section) without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.
Indemnification
You agree to indemnify and hold P.B.C. PET BUDDY LLP harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall P.B.C. PET BUDDY LLP be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, P.B.C. PET BUDDY LLP assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to Change and Modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access the website or the service.
Promotional Emails and Content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Preference of Law and Dispute Resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of India, and the state of Uttar Pradesh. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Kanpur.
Provisions for User Communities
Our website includes a user community. Please be aware that all users that join our community have a public profile that is publicly visible to site visitors, and their public activity (such as their posts or comments) will be visible to other visitors of the website. A user of the website can always opt-out and exit the community, and upon doing so, such user’s profile will not be publicly visible.
Customer Support Details & Contact Info
For any questions or customer support, please contact us at buddy@petbuddycentral.com or by mail at: First Floor, 214-A, Swarajya Nagar, Panki, Kanpur, Uttar Pradesh, 208020.